Introduction
IKAP Fridge Hire respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request a quote, or use our services.
By using our website or contacting us through our forms, phone, or email, you agree to the terms set out in this Privacy Policy.
Who We Are
IKAP Fridge Hire provides fridge and freezer trailer hire for events, hospitality businesses, and emergency refrigeration support.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us through the contact details provided on our website.
Information We Collect
We may collect personal information that you provide directly to us, including:
- Your name
- Your phone number
- Your email address
- Your business name
- Your event or booking details
- Your location or delivery address
- Any information you include in an enquiry form or email
We may also collect limited technical information automatically when you use our website, such as:
- Your IP address
- Browser type and device information
- Pages visited on our website
- Date and time of website visits
- Basic website usage and analytics data
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide quotes and booking support
- Arrange delivery, setup, and collection
- Communicate with you about your hire or service request
- Provide customer support
- Improve our website and services
- Maintain business records
- Meet legal or regulatory obligations where required
How We Store And Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Your information may be stored in secure email systems, contact form systems, internal records, and business management tools used to process enquiries and bookings.
While we take care to protect your information, no online transmission or storage method can be guaranteed to be completely secure.
Sharing Your Information
We do not sell your personal information.
We may share your information only where necessary to support our services, including with:
- Delivery or logistics providers
- Service partners helping with bookings or support
- Website or form management providers
- Legal, regulatory, or professional advisers where required
Any sharing is limited to what is reasonably necessary for the relevant purpose.
Cookies And Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website traffic, and help us review how the site is being used.
Cookies may collect basic technical information about your visit, but they do not usually identify you personally unless you choose to provide that information through a form or enquiry.
You can usually manage or disable cookies through your browser settings.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary to:
- Respond to your enquiry
- Manage bookings and customer service
- Maintain business records
- Comply with legal, tax, or administrative requirements
When information is no longer needed, we aim to delete or securely dispose of it appropriately.
Your Rights
Depending on where you are located, you may have rights relating to your personal information, including the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion where appropriate
- Object to certain uses of your data
- Withdraw consent where consent is the basis for processing
If you would like to make a request about your personal information, please contact us using the details on our website.
Third Party Links
Our website may contain links to third party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.
We recommend reviewing their privacy policies separately before sharing any personal information.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or services.
Any updates will be posted on this page, and the revised version will apply from the date it is published.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact IKAP Fridge Hire through the contact information listed on our website.
Important Note
This is a general website privacy policy draft. Before publishing, you should add your exact business contact details and have it reviewed to make sure it matches your actual data handling, cookie use, and legal requirements.
